The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
The only issue with the experience was getting a call back from office when trying to make the appointment.
Stephanie did a great job, was fully aware of my situation before coming in to the room, and provided good care/advise.
Stephanie is excellent! She is extremely thorough!
felt confident in speaking with Stephanie since dr. Walton was unavailable
Stephanie is an amazing PA; so talented!
we actually spoke by phone because there were computer problems in the office.
I like Stephanie. I would recommend her easily to anyone. She is courteous and sharp.
It's an efficient place with real people who show care and concern.
I always feel as if they are listening, not thinking about their next question.
Stephanie was fantastic. She was quick, efficient, and a nice person. I could not have asked for better treatment.
Enjoyed the visit, Stephanie was very thorough and professional.
Stephanie is wonderful. She is professional and polite and actually listens to my concerns. She asked several questions, with follow-ups and then had a proposed solution.
Stephanie Lynn is great. Took time to assess the post emergency follow up & propose potential future actions.
Stephanie Lynn is an incredible professional and person! Her approach to patients is perfect! She calmly and carefully listens to my medical concerns, works through the options for treatment and explains possible follow-ups. She does so in a logical, methodical manner such that I trust her professional opinions. And, she does so in a caring way allowing me to feel relaxed during treatment. THANK YOU
I felt that I talked to as if I was in the office and how I looked, sounded and how I was feeling was taken very seriously. I felt well taken care of.
The screen froze a couple of times during our call and then corrected.
useless appointment because I couldn't see dr in person. couldn't listen to my lungs/check oxy levels/ etc
Stephanie Lynne did an excellent job of listening to me and including me in my care. I liked her attentiveness.
I felt that she didn't focus on my main complaint which was body aches I've experienced for some time now that have gotten worse over the past month. A suggestion of physical therapy and ibuprofen while focusing on my neck and wrist pain doesn't fix my overall body pain and sleepless nights, foggy memory, fatigue etc. She didn't ask enough questions so I left feeling frustrated and I'm still feeling the same way.
Excellent experience, great interaction with health provider and I felt like she genuinely cared about me and she was very thorough in her medical care.
Stephanie was exceptional! I recently had serious surgery & she was following yup with me regarding some meds.
Her comments about a sinus infection and its treatment seemed to contradict my experience in the past, and her answer to my follow-up comment in the portal was contradictory to my doctor.
I blame myself for the visit not being better. I knew what I wanted done but did not ask for it. Under the circumstances, I think the care provider did what she thought was best.
Audio teleconferencing didn't work properly
the only concern I had is that I had to go to another urgent care to get a flu and strep test to rule out other causes of my illness besides Covid. I wish I could've come to the parking lot to do this at piedmont instead of going elsewhere.
