On-Demand Video Visits
On-demand video visits are one more option we offer you for seamless, safe access to the exceptional care you’ve come to expect from us. If you have a minor illness or other health concern, you can receive a diagnosis and treatment plan from a Piedmont provider in real time. And it’s so convenient—you log in to our virtual waiting room to talk to the next available provider from your home, car, office, or wherever you are.
No appointment is required, and both insured and self-pay patients are welcome. All Piedmont virtual visits are HIPAA-compliant, ensuring your health information stays private, and notes from this appointment will be seamlessly integrated with the rest of your Piedmont MyChart profile.
Take advantage of on-demand video visits 7 days a week: Monday through Friday from 6 a.m. to 9 p.m. or on weekends from 7 a.m. to 5 p.m. Holidays may impact available hours.
Video on demand visits are available for patients ages 6 and older. Patients under age 18 must be accompanied by a parent or guardian for their video visit.
Access
Get exceptional care from
a Piedmont provider
Any Device
Computer, smartphone or tablet
with video capability
Available
Monday - Friday 6 a.m. to 9 p.m.
Saturday & Sunday 7 a.m. to 5 p.m.
What We Treat*
Common Conditions
- Cold
- Cough
- Flu
- Fever
- Headache
Gastrointestinal
- Heartburn
- Upset stomach
- Vomiting
Pediatrics**
- Common cold
- Diaper rash
- Pink eye
- Skin rashes
- Sore throat
Skin
- Dry skin
- Eczema
- Hives
- Poison ivy
- Rashes
Eye
- Infections
- Irritations
- Pink eye
- Styes
Nose & Throat
- Sore Throat
- Sinus Infections
- Stuffy Nose
- Laryngitis
- Earache
Respiratory
- Allergies
- Bronchitis
- Congestion
- Infection
Women’s Health
- UTIs
- Yeast infections
* In person or additional testing may be needed to diagnosis of certain conditions
** Pediatric patients may need additional testing or in-person visits for diagnosis of certain conditions.
In-office Visits Required for:
- Shots/immunizations
- Sports physicals/physicals
- Neonatal care
- TB testing
Payment Options
You can submit through insurance OR pay a flat fee. If you choose to use your insurance card, please have it ready at time of registration.
Start a Video Visit NowLocal Options for Care
We have locations near you with appointments available today for treatment for minor illnesses and health concerns.
For more in-person locations and services, you can search here:
See More LocationsIs it an Emergency?
If you are experiencing any of the following symptoms, please call 911 and/or visit one of our ERs here:piedmont.org/emergency
- Chest pain
- Drug overdose/accidental poisonings
- Severe trauma or bleeding
- Severe abdominal pain
- Shortness of breath
- Symptoms of a stroke (e.g. facial drooping, arm/leg weakness or paralysis, speech difficulty)