On-Demand Video Visits

On-demand video visits are one more option we offer you for seamless, safe access to the exceptional care you’ve come to expect from us. If you have a minor illness or other health concern, you can receive a diagnosis and treatment plan from a Piedmont provider in real time. And it’s so convenient—you log in to our virtual waiting room to talk to the next available provider from your home, car, office, or wherever you are.

No appointment is required, and both insured and self-pay patients are welcome. All Piedmont virtual visits are HIPAA-compliant, ensuring your health information stays private, and notes from this appointment will be seamlessly integrated with the rest of your Piedmont MyChart profile.

Take advantage of on-demand video visits 7 days a week: Monday through Friday from 6 a.m. to 9 p.m. or on weekends from 7 a.m. to 5 p.m. Holidays may impact available hours.

Patients under age 18 must be accompanied by a parent or guardian for their video visit.

Access

Get exceptional care from
a Piedmont provider

Any Device

Computer, smartphone or tablet
with video capability

Available

Monday - Friday
6 a.m. to 9 p.m.
Saturday & Sunday
7 a.m. to 5 p.m.

What We Treat*

Common Conditions

  • Cold
  • Cough
  • Flu
  • Fever
  • Headache

Gastrointestinal

  • Heartburn
  • Upset stomach
  • Vomiting

Pediatrics**

  • Common cold
  • Diaper rash
  • Pink eye
  • Skin rashes
  • Sore throat

Skin

  • Dry skin
  • Eczema
  • Hives
  • Poison ivy
  • Rashes

Eye

  • Infections
  • Irritations
  • Pink eye
  • Styes

Nose & Throat

  • Sore Throat
  • Sinus Infections
  • Stuffy Nose
  • Laryngitis
  • Earache

Respiratory

  • Allergies
  • Bronchitis
  • Congestion
  • Infection

Women’s Health

  • UTIs
  • Yeast infections

* In person or additional testing may be needed to diagnosis of certain conditions

** Pediatric patients may need additional testing or in-person visits for diagnosis of certain conditions.

In-office Visits Required for:

  • Shots/immunizations
  • Sports physicals/physicals
  • Neonatal care
  • TB testing

Payment Options

You can submit through insurance OR pay a flat fee. If you choose to use your insurance card, please have it ready at time of registration.

Start a Video Visit Now

Local Options for Care

We have locations near you with appointments available today for treatment for minor illnesses and health concerns.

For more in-person locations and services, you can search here:

See More Locations

Is It an Emergency?

If you are experiencing any of the following symptoms, please call 911 and/or visit one of our ERs here: piedmont.org/emergency

  • Chest pain
  • Drug overdose/accidental poisonings
  • Severe trauma or bleeding
  • Severe abdominal pain
  • Shortness of breath
  • Symptoms of a stroke (e.g. facial drooping, arm/leg weakness or paralysis, speech difficulty)
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