On-Demand Video Visits

On-demand video visits are one more option we offer you for seamless, safe access to the exceptional care you’ve come to expect from us. If you have a minor illness or other health concern, you can receive a diagnosis, treatment plan, and prescriptions (if necessary) from a Piedmont provider in real time. And it’s so convenient—you log in to our virtual waiting room to talk to the next available provider from your home, car, office, or wherever you are.

No appointment is required, and both insured and self-pay patients are welcome. All Piedmont virtual visits are HIPAA-compliant, ensuring your health information stays private, and notes from this appointment will be seamlessly integrated with the rest of your Piedmont MyChart profile.

Take advantage of on-demand video visits 7 days a week: Monday through Friday from 7 a.m. to 8 p.m. or on weekends from 7 a.m. to 5 p.m. Holidays may impact available hours.

Patients under age 18 must be accompanied by a parent or guardian for their video visit.


Get exceptional care from
a Piedmont provider

Any Device

Computer, smartphone or tablet
with video capability


Monday - Friday
7 a.m. to 8 p.m.
Saturday & Sunday
7 a.m. to 5 p.m.

What We Treat*

Common Conditions

  • Cold
  • Cough
  • Flu
  • Fever
  • Headache


  • Heartburn
  • Upset stomach
  • Vomiting


  • Common cold
  • Diaper rash
  • Pink eye
  • Skin rashes
  • Sore throat


  • Dry skin
  • Eczema
  • Hives
  • Poison ivy
  • Rashes


  • Infections
  • Irritations
  • Pink eye
  • Styes

Nose & Throat

  • Sore Throat
  • Sinus Infections
  • Stuffy Nose
  • Laryngitis
  • Earache


  • Allergies
  • Bronchitis
  • Congestion
  • Infection

Women’s Health

  • UTIs
  • Yeast infections

*In person or additional testing may be needed to diagnosis of certain conditions

**Pediatrics age 12+ in-person or additioal testing may be needed for diagnosis of certain conditions

Payment Options

You can submit through insurance OR pay a flat fee. If you choose to use your insurance card, please have it ready at time of registration.

Start a Video Visit Now

Local Options for Care

We have locations near you with appointments available today for treatment, and prescriptions (if necessary) for minor illnesses and health concerns

For more in-person locations and services, you can search here:

See More Locations

Is It an Emergency?

If you are experiencing any of the following symptoms, please call 911 and/or visit one of our ERs here: piedmont.org/emergency

  • Chest pain
  • Drug overdose/accidental poisonings
  • Severe trauma or bleeding
  • Severe abdominal pain
  • Shortness of breath
  • Symptoms of a stroke (e.g. facial drooping, arm/leg weakness or paralysis, speech difficulty)
fa-bars fa-briefcase fa-chevron-down fa-chevron-up icon credit card fa-exclamation-triangle Information icon fa-chevron-right fa-check fa-id-card fa-phone fa-user fa-twitter fa-facebook fa-youtube fa-instagram fa-pinterest fa-location-pin fa-angle-up close close icon arrow left circle icon arrow right circle icon badge check icon check icon card icon cellphone icon check circle icon chevron right icon clock icon clock icon devices icon location arrow icon access icon any device icon available icon person icon map icon building icon checkmark icon video icon directions icon reviews icon map hospital icon map neighborhood care icon map other loc icon map pin icon map primary care icon map provider icon map specialist icon map urgent care icon minus circle icon modal close icon phone icon play video icon plus circle icon search user icon user icon user icon clock icon clock icon gift icon gift icon down arrow right arrow left arrow calendar check icon spots left icon star icon videocam piedmont member THPG in network logo no text Piedmont logo THR Family Care Logo THR logo white